Business Transformation at Telefónica De España |
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Abstract:
In 2001, Telefónica de España initiated a business transformation program, through which the company started offering better services to its customers. The company was able to reestablish itself in the Spanish telecom market and its market share in fixed telephone market reached 85% by 2005. Issues:
» Gain insights into the challenges faced by a leading government-owned
telecommunication company in the light of growing competition and rapidly
changing business environment Contents:
Keywords:Telefónica De España, Business Transformation Program, Spanish Telecom Industry, Liberalization, Telecom Services, Duopoly, Transformation Modules, Growth, Competitiveness, Commitment, Financial Performance, Service Parameters, Average Revenue Per User, Corporate Values Business Transformation at Telefonica De Espana - Next Page>> |
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